Shipping & Delivery

Please note that all our printed phone cases and rubber phone cases are made to order.

Delivery Costs

UK Free Delivery available on all orders

UK Tracked Delivery is £3.95 

UK Next Working Day Delivery (Tracked) is £6.95

International Tracked is £11.95

UK Free Delivery

UK Free Delivery is available on all orders 

5-7 working days (excludes public holidays)

Orders placed after 2pm on Friday will be processed the following Monday (excluding public holidays).

UK Tracked Delivery

3-5 working days (excludes public holidays)

Orders placed after 2pm on Friday will be processed the following Monday (excluding public holidays).

UK Next Day Delivery - Tracked (when available)

Must be ordered before 2pm Monday - Friday.

Orders placed on Saturday or Sunday will be processed and dispatched on Monday to arrive the following working day (excludes public holidays).

International Tracked

5-7 working days (excludes public holidays)

Orders placed after 2pm on Friday will be processed the following Monday (excluding public holidays).

FAQs

Most orders will fit through letter boxes. On the occasion that your order doesn't, you should receive a Royal Mail card through your letter box if there is no one at home to accept your order. Royal Mail may attempt to deliver your order the following day or send it to your local Post Office for you to collect.

If you're in the UK and have not received your order in 10 working days of when you originally placed the order, please email us at hello@dipsoda.com.

Please be advised that we cannot be responsible if the address you have given is incorrect. It's the customer's responsibility to provide an accurate and complete address to ensure correct delivery of your order can be made.

If you are unhappy with your order and would like to return or exchange it, please visit our Returns page.

International shipments may incur duties and taxes, which vary by region and are the responsibility of the customer. Duties are typically applied upon the parcel's arrival at its destination. To obtain information about duties and taxes specific to your region, we suggest visiting your local customs website.

DIPSODA retains the right to subtract any expenses resulting from orders declined at customs, including redirection fees.

Customs clearance procedures may lead to delays beyond the initial delivery estimates for packages. Please factor this into your consideration when making a purchase.